Shipping Policy

This Shipping Policy outlines the terms and conditions regarding the processing, shipping and delivery of your order at Marie & Fiona Dublin.

Shipping Costs

Enjoy free shipping on all orders within Ireland. There are no additional shipping charges, meaning you only pay for the products you purchase.

Delivery Area

We currently deliver exclusively to customers within Ireland.

Processing and Delivery Times

Processing Time: Orders placed Monday to Friday before 10:00 PM (Irish local time) are processed and prepared for dispatch within 1–3 working days.

Delivery Time: Our estimated delivery time is 6–10 working days. Please note that this is an estimate and may vary depending on your location and potential customs delays.

The total estimated delivery time, including processing, is 7–13 working days.

Refunds: Refunds are usually processed within 3–5 working days after we receive your returned item, subject to our Returns and Refunds Policy and applicable consumer law.

Please note that delivery times may vary slightly in exceptional circumstances, such as public holidays or delays with delivery services.

Order Tracking

Once your order has been dispatched, you will receive an email containing a tracking number.

You can use this number to track your parcel and follow its delivery progress through our order tracking page.

Problems With Your Delivery?

Has your estimated delivery time passed, but your order still hasn't arrived?

Please allow an additional 3 working days for your parcel to arrive.

If you still haven't received your order after this period, please contact us at info@mariefiona-dublin.com.

Our customer service team will be happy to assist you and help resolve the issue as quickly as possible.

Customer Service Hours

Monday – Friday: 8:00 AM – 6:00 PM

Saturday – Sunday: 10:00 AM – 4:00 PM

We aim to respond to all emails within 24 hours.